Good cut, but not happy with hair washing and treatment on last occasion plus my head was pulled in all directions so I have lost my earrings ( or shall I said it was roughly pulled out of my ear) hairdresser did not care at all..
I booked a luxury pedicure as a gift. First of all the lady I spoke to said that she would leave my receipt at reception for me to pick up, which she did not. Then I was told that she emailed it to me, which I did not receive even though I made my email address very clear to her. Thirdly, the beautician arrived an hour later than the appointment booking and blamed it on the fact that she could not get through to my number on the day of booking even though I booked this almost a week in advance. She had plenty of opportunities to tell me that this day did not suit her but she chose to leave my guest waiting for an hour on the day. Extremely disappointed with how unprofessional the beauticians were and will not be making another booking.
Had my first wax there and Emma is fantastic, great at what she does, and makes you feel so chilled out and completely at ease. Best wax service I've had, definitely my go to & will be back soon. Thank you guys!
First time at this Salon. Sharon did my colour and treatment. Delighted with the result and such a professional service. She was very honest and personable. Looking forward to going back.
Had a first hair cut appointment on Friday. What an awful experience!!!I was trying to explain the issues with my hair and asking how it can be solved or hidden. Daniel thought my issues was so funny and has started to laugh and joke about it with his colloquies - how inconsiderate and insulting.He didn't even try to listen what i was trying to say as he was very busy with his nasty jokes with the picture i brought to explain. When I asked what the problem was, he did not even apologised instead he responded as'you are very kind!' in a very sarcastic way. What an attitude ! Is this how you get new customers? As I was leaving, they tried to sell me %50 off colouring appointment for the next visit - what type of colouring? what is the suggestion? full highlights or half , full colour, root ?? no consultation or advice. Only receptionist was asking you to book without even providing a price list - just book anything. When I asked to see the price list, she said 'cheapest appointment will be hair colour' - who said I wanted to have hair colour in the first place? What is the advice on this? After how I have been treated I wouldn't even go back there even everything is 100% free. Well all I can say is that, if you are nice to customers, if you treat them well they will come back. You don't need to try cheap, hard-core selling tactics to sell 'anything' by reducing 50% when they try to get out of the door as quickly as possible.
Sanrizz Salon is a UK Beauty Salon based in St Albans, East of England. Sanrizz Salon is located at 25 Victoria St, St Albans AL1 3HL, UK.
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