5
Unit 3, 28 Victoria St, St Albans AL1 3HL, UK
St Albans, East of England AL1 3HL
01727 811594

Not a bad shop but just 1 star because my brother takes me here for no reason, looks around for an hour and leaves with nothing..............good shop

Myself and my 10yr old son had a very frustrating experience with the Smiggle shop in St Albans. My son wanted a Smiggle pencil case for a while, and we drove all the way to St Albans from Kings Langley last Saturday to get one, after checking online that the shop was closing at 18:00pm that day. We arrived at 17:45pm to find the store closed. The manager and an assistant were inside. I knocked the door to inquire why the shop was closed, and they told me they were closing at 17:30pm that day. I showed them my phone with the information on Google that said 18:00pm closing time and they said the closing time had changed. I told them we came all this way and this was not our mistake, and the reply we got was 'sorry'. All the time I was talking with the shop assistant, the manager was standing near her, and she did not have the curtesy to talk to me, never mind offer to assist in any way. I hope the manager of the shop gets her act together, and I sure hope the Smiggle company gets organised and make sure the information they publish is correct at all times. This is about respecting your customers and the time and effort they put reaching your shop and buying your products.

Far.

Lots of stuff for kids. Busy on Saturdays

Nothing has a price on! Each time I needed to know how much something was I had to go and find a member of staff. What should have been a five minute hunt for a child's gift turned into 20 minutes of frustration. When you do finally find out how much something is, you realise why they don't openly display their prices. Very expensive. Hopefully I won't ever need to step foot in here again.

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Smiggle — Book Store in St Albans

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Smiggle

Book Store at Unit 3, 28 Victoria St, St Albans AL1 3HL, UK. Here you will find detailed information about Smiggle: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 5:30 PM
  • Tuesday
    9:00 AM – 5:30 PM
  • Wednesday
    9:00 AM – 5:30 PM
  • Thursday
    9:00 AM – 5:30 PM
  • Friday
    9:00 AM – 5:30 PM
  • Saturday
    9:00 AM – 5:30 PM
  • Sunday
    11:00 AM – 5:00 PM

Rating

2
/
5
Based on 5 reviews

Contacts

Categories:
State:
East of England
Address:
Unit 3, 28 Victoria St, St Albans AL1 3HL, UK.
City:
St Albans
Phone:
Postcode:
AL1 3HL

About Smiggle

Smiggle is a UK Book Store based in St Albans, East of England. Smiggle is located at Unit 3, 28 Victoria St, St Albans AL1 3HL, UK.


Please contact with Smiggle using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Smiggle opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Smiggle

  • WilzG4ming
    Added 15.12.2018
    Not a bad shop but just 1 star because my brother takes me here for no reason, looks around for an hour and leaves with nothing..............good shop
  • Liza Leventopoulou
    Added 08.10.2018
    Myself and my 10yr old son had a very frustrating experience with the Smiggle shop in St Albans. My son wanted a Smiggle pencil case for a while, and we drove all the way to St Albans from Kings Langley last Saturday to get one, after checking online that the shop was closing at 18:00pm that day. We arrived at 17:45pm to find the store closed. The manager and an assistant were inside. I knocked the door to inquire why the shop was closed, and they told me they were closing at 17:30pm that day. I showed them my phone with the information on Google that said 18:00pm closing time and they said the closing time had changed. I told them we came all this way and this was not our mistake, and the reply we got was 'sorry'. All the time I was talking with the shop assistant, the manager was standing near her, and she did not have the curtesy to talk to me, never mind offer to assist in any way. I hope the manager of the shop gets her act together, and I sure hope the Smiggle company gets organised and make sure the information they publish is correct at all times. This is about respecting your customers and the time and effort they put reaching your shop and buying your products.
  • Dica's Blog
    Added 14.06.2018
    Far.
  • Dale Lambert
    Added 25.02.2017
    Lots of stuff for kids. Busy on Saturdays
  • Rich Gordon
    Added 21.11.2016
    Nothing has a price on! Each time I needed to know how much something was I had to go and find a member of staff. What should have been a five minute hunt for a child's gift turned into 20 minutes of frustration. When you do finally find out how much something is, you realise why they don't openly display their prices. Very expensive. Hopefully I won't ever need to step foot in here again.
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