We cant recommend Mad Hatters enough. Weve just taken our daughter for her first ever haircut - it wasnt an easy experience for any of us but they were so patient and understanding. Thank you Milly!
Had an appt booked for my 8 month old baby for a hair cut. This was our first time coming to this place and upon arriving the queue for the car park was very long, our appt was for 2. Called the salon to let them know that we would be there soon however no one picked up. Called at least 5-6 times. When we finally got into the car park and found a space it was 2.20 and got into the salon 2.25. The lady at the salon asked what time our appt was, we explained that due to the parking here and the queue to get into the car park we are late. She point blank turned around and said sorry we cant see you now youll have to book another appt. We explained that we had tried calling several times but no one picked up, her response was yeah we dont have a receptionist we should have one. We also explained that we have come from quite far and it has taken us an hour to get here - she didnt really care. Shocking customer service.
Quick service, great location, amazing child-friendly seats. The staff should have a training on how to deal with and talk to children, not only how to cut their hair.
We usually use somewhere else for my daughter but thought for a first hair cut for our son we would try here.. felt that from the moment we arrived it was a concern of not to let our son touch too much due to the hair everywhere. Days of hair in every corner and surface. Felt they were great with the hair and my child but there was a massive dirt problem and I felt that the front of house staff member should of tackled this. Would be happy to visit again and re review once this has been looked at. I might add I felt they were short staffed as appointment time for a 16 month was nearly 15 mins late
My 19mth old sat in a fire engine, watched Hey Duggee + had his first haircut - what an excellent idea! And we were given a certificate, a lock of his hair, a sticker + a balloon to take away with us. The lady cutting his hair was awesome; very quick + coped with him really well when he was thrashing his head about. The cut was really good - i was worried as my son was moving so much, but the hairdresser was an absolute pro.There's also an area for anyone waiting to draw/colour, play video games or just chill out. This place is brilliant - very highly recommended
Mad Hatters Hair is a UK Hair Care based in St Albans, East of England. Mad Hatters Hair is located at 62 Spencer St, St Albans AL3 5EG, UK.
Please contact with Mad Hatters Hair using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Mad Hatters Hair opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care in St Albans
You Might Also Consider