Grange St is a caring team of doctors and nurses as well as efficient and professional reception staff. They've been looking after us for 10+ years and we feel very fortunate to attend such a well run surgery when the need arises.
For 5-6 months now I have regularly had to phone up the surgery as repeat prescriptions that Ive asked to go to my local pharmacy havent been sent, meaning lots of wasted trips to the pharmacy. I recently phoned up because as well as not being made available to the pharmacy, on at least two occasions the prescriptions have been for the wrong mg! On the numerous times Ive had to phone grange st surgery because of these problems, Ive been met with its not our fault, well get back to you but they invariably dont, that it wont happen again and on one occasion, were busy and the phone being put down on me, which is highly unprofessional. I am writing this review out of sheer frustration and because I have lost faith.My doctor is very good but the practice is let down by their administration which is a shambles.
Amazing reception staff. Wonderful nurses and Healthcare assistant. Most of the doctors are great, too.
Not Helpful at all
Very kind & caring doctors. It's always possible to get an appointment in an emergency if you don't mind seeing a different doctor. Have been a patient there since 1998.
Grange Street Surgery is a UK Doctor based in St Albans, East of England. Grange Street Surgery is located at 2 Grange St, St Albans AL3 5NF, UK.
Please contact with Grange Street Surgery using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Grange Street Surgery opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in St Albans
You Might Also Consider